Business Profile

Competitive Edge Research & Communications

  • 2170 Fourth Avenue San Diego CA 92101
  • John Nienstedt (Chief Executive)

“We’re moving the call center to El Paso because California has become inhospitable to (telephone) interviewing jobs,” Nienstedt said. “Rather than moving it offshore, I wanted to move my call center somewhere in the United States.”

In June, San Diego city voters increased the city’s minimum wage from $10 to $10.50 per hour, rising to $11.50 on Jan. 1. Meanwhile, California is scheduled to lift its wage floor to $15 an hour by 2022, a level San Diego may or may not surpass with its inflation-adjusted formula. …

El Paso offered generally lower business costs, yet California’s rising wage floor was the deciding factor in moving the company’s call center, Nienstedt said Tuesday.

- San Diego Union-Tribune (link)