Business Profile

Bocanova

  • Oakland CA

The restaurant’s servers will no longer receive tips. “A note on the menu reads: ‘In lieu of gratuity, a 16% Lift Up Oakland Surcharge & 4% Service Charge will be added to your check beginning March 1st, 2015.’ The 4 percent goes directly to servers. The 16 percent covers the cost of raising other staff salaries.”

The Contra Costa Times reports that this policy change represents a pay cut: Servers made between $38 and $70 an hour with tips before the change; now they’ll earn between $22 and $28 an hour. The Times said that “about 60 percent of the restaurant’s wait staff, concerned their income would drop, decided to quit because of the policy…”

- SF Gate (link)
  • Price Increases